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Your New Bike’s Early Life

April 23, 2013

Ever wonder where all the bikes in the shop start out at?

When you come into Bicycle Sport Shop to look for a new bike, hopefully you get a warm welcome from a knowledgeable staff member who shows you a number of options based on the riding that you want to do. Maybe you talk custom bikes from Independent Fabrication, Co-Motion, or Serotta. Perhaps you look at stock bike offerings on hand like those from Trek, Specialized, Sunday, Santa Cruz, Salsa, or others. Whether it’s a custom or stock offering, a road or a mountain bike, a child’s first bike or a 50th birthday present to yourself, a commuter or a BMX rig each bike in the shop has a life before someone ever throws a leg over it. Here is a brief look at that life.

Each bike starts on Scott’s desk. Be it a stocking order that he and others have planned for the year, a special order for a stock model based on a customer’s specific need or request, or a fully custom bike, Scott orders every bike that comes through the shop.

Our bicycle buyer, Scott orders every bike that you've ever seen for sale at the shop!

Our bicycle buyer, Scott orders every bike that you’ve ever seen for sale at the shop!

The warehouse is where the bikes land at Bicycle Sport Shop. Every bike, regardless of which shop it ultimately ends up at comes through the warehouse and is tagged and accounted for by the warehouse crew.

The warehouse staff receives and tags the boxes and boxes of bikes that come in daily. See that green tag? That's someone's special order!

These guys and the rest of the warehouse staff receive and tag the boxes and boxes of bikes that come in daily. See that green tag? That’s someone’s special order!

After being received and tagged each bike lives in the boxed-bike room. This is the where the builds department takes over. Brandon and his group of guys build bikes for inventory based on input from Scott as well as from sales staff looking for a particular size or colorway that might not be currently built.  The builds department is really comprised of two sets of mechanics. First there’s the mechanic that builds your new bike. Second, there’s another set of wrenches that double check the work of the original build to make sure nothing was missed.

Brandon checks the day's work load before pulling bikes from the boxed bike room for his staff.

Brandon checks the day’s work load before pulling bikes from the boxed bike room for his staff.

From here your new bike heads to Lamar, or Research, or Parmer. As you consider your options and make a decision not only on your bike but accessories for it, your bike takes one more trip to the service department. The final time the bike goes up in the stand is not only to install your accessories that will enhance your ride experience, but also to have a third mechanic safety check the bike and make sure it’s fine tuned and ready for your first ride.

Bikes are built then second checked before ever heading to your favorite Bicycle Sport Shop location.

Bikes are built then second checked before ever heading to your favorite Bicycle Sport Shop location.

There’s far more to the bike on the rack than just the bike. There’s Scott and others going through available models to pick those that the shop feels offer the greatest value, there’s the warehouse staff receiving each bike and the builds staff and service mechanics making sure that each bike is triple checked, and there’s the sales staff who hopefully helped you find the perfect new bike!

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